> ## Documentation Index
> Fetch the complete documentation index at: https://docs.appreval.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing: what Reval charges you and how

> How Reval's monthly statement is calculated, how it's charged to the billing card and what happens to your store if the card or a payment is missing.

The **Billing** section (**Apps → Reval → Billing**) shows what Reval charges your store: the current month's estimate, the statements already issued and the card they're paid with.

<Note>
  This is what **Reval charges you** for using the app. It has nothing to do with the charges to your subscribers, which keep going straight to your Mercado Pago account.
</Note>

## How it's calculated

Reval's charge has two parts:

* A **fixed monthly fee**.
* A **percentage of the volume** your subscriptions charged through Mercado Pago during the month.

Both depend on the **band** your monthly volume falls into: more volume, a different band. The screen shows your current band, how much volume is left to reach the next one and the full band table. If your store has **agreed terms** with Reval, those apply instead of the bands.

Some calculation rules:

* **Nothing is charged until your first charged subscription.** The first statement is generated when the month in which that charge was recorded closes.
* Billing is **in US dollars (USD)**, with a **cutoff on the 1st of each month**: each statement covers the previous calendar month.
* Volume in local currency is converted to dollars using the **monthly average of the reference exchange rate** that the Central Bank of Argentina (BCRA) publishes for that currency, over the month's business days, not a single day's rate. The same source is used in every country: Argentine pesos, Brazilian reais, and Mexican, Chilean and Colombian pesos.

### The current month's estimate

While the month is running, the screen shows an **estimated total** based on the volume charged so far and the average exchange rate of the business days already elapsed. It's a guide: the final statement is calculated at close, with the full month, and the estimate gets closer as the month goes on.

## The billing card

Statements are paid with a **saved card** in the **Payment method** section of Billing. The payment is processed by **Stripe**: Reval never sees or stores your card details.

* Every issued statement **is charged automatically** to the saved card.
* You can replace it whenever you want with **Change card**.
* If you have pending statements, they're charged as soon as you save the card. You can also pay them with **Pay now**.

The **Statements** table lists each period with its volume, its band, the fixed and variable amounts, the total, the status (**Pending**, **Paid**, **Payment declined** or **Voided**) and the links to the invoice and the PDF.

### If a charge is declined

You'll see a notice with the reason for the decline. Stripe **retries the charge on its own** over the following days. In the meantime you can update the card or pay from the invoice link.

## The card and your store

The billing card is also a step of the initial setup: it appears as **"Billing card"** in the dashboard's **"Getting started"** card.

* **Until you add it, the store is in setup mode.** The admin works normally, but the store only accepts a few **test subscriptions**, so you can validate the flow with a real purchase. The dashboard shows you how many you've used. Once they're used up, the buy box and the landing block are hidden, and the checkout and the box builder show a notice instead of accepting the subscription.
* **With the card added, the store moves to production** and accepts subscriptions with no limit.

<Warning>
  If a statement stays **unpaid** after all of Stripe's retries, you'll see a notice with a deadline to settle it. If the deadline passes without payment, the store **stops accepting new subscriptions** until it's paid.
</Warning>

<Note>
  Neither setup mode nor a suspension touches the **subscriptions you already have**: they keep renewing through Mercado Pago and your customers keep their portal. The only thing that stops is signing up new subscriptions.
</Note>


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