Skip to main content
The Customers section shows your subscribers as people, not as loose subscriptions: it groups every subscription by email and gives you the picture of what each customer is worth and since when they’ve been around.

​
The list

A paginated table with one row per customer. At the top you have the Search customers box: type a first name, last name or email and click Search. With a search active, Clear appears to go back to the full list.

​
A customer’s profile

Opening a customer shows their totals (active and total subscriptions, orders, monthly value, tenure) and a “View customer in Shopify” link that opens their native profile, with their full purchase history in the store. Below that:
  • Subscriptions: each one as a card with its status, next charge, product, frequency, amount and direct access to its detail.
  • Order history: all of the customer’s subscription orders, with the type (Suscripción · Primera compra for the first order or Suscripción · Renovación N°N for renewals, plus the one-time purchases that traveled in each one), the product, the total amount and the link to the order in Shopify. A combined order appears only once, with the Pedido combinado label and all of its products.
  • Contact and shipping: the address and phone number on file and, if you ask for it in the checkout, the fiscal document.
This is the view for handling a complaint: you look the customer up by name or email, see everything they have at a glance and go straight into the subscription that needs attention. If you only have the phone number, use the search box in the Subscriptions section.