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The Customers section shows your subscribers as people, not as loose subscriptions: it groups every subscription by email and gives you the picture of what each customer is worth and since when they’ve been around.

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The list

A paginated table with one row per customer:

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A customer’s profile

Opening a customer shows their totals (active and total subscriptions, orders, monthly value, tenure) and a “View customer in Shopify” link that opens their native profile, with their full purchase history in the store. Below that:
  • Subscriptions: each one as a card with its status, next charge, product, frequency, amount and direct access to its detail.
  • Order history: all of the customer’s subscription orders, with the type (Suscripción · Primera compra for the first order or Suscripción · Renovación N°N for renewals, plus the one-time purchases that traveled in each one), the product, the total amount and the link to the order in Shopify.
  • Contact and shipping: the address and phone number on file.
This is the view for handling a complaint: you look the customer up, see everything they have at a glance and go straight into the subscription that needs attention. To search by name, email or phone you can also use the search box in the Subscriptions section.