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The Orders section shows every order in your store —read live from Shopify— and adds what Shopify alone doesn’t tell you: which ones came from a subscription and which were one-time purchases.

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What each row shows

When an order bundles the charges of several subscriptions of the same customer (combined orders), it appears only once, with the Pedido combinado (combined order) label next to the type.

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Searching for an order

Above the list there is a search box, Search by order # or customer…. It searches when you press Enter or as soon as you stop typing:
  • An order number —#1074, 1074 or part of it, such as 107— finds the orders whose number starts that way.
  • Any other text searches the customer’s name or email, ignoring case and accents.
The search combines with the type tabs and is kept when you change pages. Clear takes you back to the full list.

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Filtering by type

Three tabs: All, Subscription and One-time purchase. Next to them there is a fourth button, Abandoned checkouts, which does not filter orders: it opens the list of customers who typed their email in Reval’s checkout and did not finish paying (see Abandoned checkouts). Since the distinction between types lives in Reval and not in Shopify, the filtered tabs walk through the store’s orders until they fill the page with matches. In stores with many orders of a single type, a filtered page may take a bit longer or come up short, with the Next button to continue the search.
Subscription orders are also identified in the Shopify admin itself by their tags — Suscripción, Primera compra / Renovación and Ciclo N — so you can filter them from Shopify without opening Reval. This view adds the per-subscription cycle number and the direct link to each one.There’s one more tag: Producto eliminado (product deleted), which marks the orders where a line pointed to a variant deleted from Shopify and went out without it — filter by it in Shopify to find any order that shipped incomplete.
If you ask for the fiscal document in the checkout, every order of that subscription carries it as an order attribute in Shopify, with the field name you configured (for example, CUIT/CUIL: 20-12345678-9). You’ll find it in the order’s additional details, and your invoicing apps can read it.
Box orders have their own structure: a static box bills one line at the box’s price plus the contents at $0 (the picking list), and a dynamic one carries a $0 line with the box’s identity so the order shows its name and image.
For analysis outside this screen —cross-references, reports, cohorts— export the subscription orders to CSV from Tools.